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Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (xx, yours truly, Rothwiesenstraße 12a, 80995 Munich, phone: 004916097582930, e-mail: hello@xx-yourstruly.com) by means of a clear statement (e.g. a letter sent by post or a fax sent by post or e-mail) of your decision to withdraw from this contract, inform. You can use the attached sample withdrawal form, but this is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

 

Consequences of withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract has been received by us. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this repayment.

We may refuse to make the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier point in time.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The period is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and function.

 

Sample withdrawal form

If you wish to cancel the contract, please fill out this form and send it back to us.

To

xx, yours truly

Rothwiesenstraße 12a

80995 Munich

E-mail: hello@xx-yourstruly.com

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods

(name, order number and price if applicable):

………...............................

Ordered on (date):

 

………...............................

 

Received on (date):

………...............................

Name and address of the consumer:

.............................

.............................

.............................

.............................

Date:

………...............................

Customer signature (only for written revocation):

………...............................