Terms and Conditions
1 Conclusion of contract / Exclusive inclusion of the General Terms and Conditions
1.1 Rental contracts and other contracts for additional ancillary services between the company xx, yours truly, owner Lydia Geißler, (hereinafter referred to as the Lessor or seller) and the Lessee (or customer) are concluded exclusively on the basis of these General Terms and Conditions (hereinafter referred to as the GTC).
2 General rights and obligations of the contracting parties
2.1 The Lessor undertakes to provide the Lessee with the rental items listed on the rental agreement for the duration of the rental period / contract period specified therein.
2.2 The Tenant undertakes to pay the rent as agreed, to treat the rented property properly and in accordance with the contract and to return it clean at the end of the rental period.
3 Tenants
3.1 The rental agreement is concluded between the Lessor and the Lessee of the rental item.
3.2 If the borrower of the rental item and/or the recipient of the rental item is not the same person as the Hirer or if the Hirer is borrowing the rental item on behalf of a legal entity, the Hirer must provide the Rental Firm with written authorization to do so, otherwise the procedure set out in Section 3.3 shall apply.
3.3 The Lessee's vicarious agents / legal representatives (orderer, operator, collector, etc.) undertake to fulfill the rental agreement in accordance with the General Rental Terms and Conditions.
4 Rental of decoration
4.1 Prices
Unless otherwise stated, our prices are per item and rental unit (= 4 days).
4.2 Deposit
If necessary, a deposit of 50% of the total rental price will be charged, which will be refunded to the lessor by the lessor after the rented items have been returned and checked correctly. Should the deposit value change for individual items, this will be indicated.
The hirer is responsible for the rented items from the time they are taken over until they are returned. Items are returned subject to reservation, as exact shortages can only be determined after cleaning has been completed. Damaged and missing items will be charged to the tenant at replacement cost and offset against the deposit. Damage includes burn holes, cracks, candle wax, mildew stains and similar. To avoid mildew stains, the rented linen must be completely dry before dispatch. The tenant is liable to the landlord for claims made by third parties against the landlord due to damage resulting from use.
4.3 Illustrations/photos
Illustrations and photos in brochures, flyers, websites and presentations on CD/DVD may differ slightly from reality.
4.4 Miscellaneous
The customer undertakes to treat the rented items with care and to return them to the company in an unchanged and perfect condition. The return must be made in the packaging provided for the rented items.
5 Delivery and shipping conditions
5.1 If the seller offers to ship the goods, delivery shall be made within the delivery area specified by the seller to the delivery address specified by the customer, unless otherwise agreed. The delivery address specified in the seller's order processing is decisive for the processing of the transaction.
5.2 If the delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller as a result. This does not apply with regard to the costs for the return shipment if the customer effectively exercises his right of withdrawal. If the customer effectively exercises his right of withdrawal, the provision in the seller's withdrawal policy shall apply to the return costs.
5.3 Vouchers are provided to the customer as follows
- by e-mail
5.4 Tickets are provided to the customer as follows
- by download
- by e-mail
- by post
6 Start of the rental period
6.1 The start of the rental period is the day previously agreed between the parties or, in the case of rentals without prior reservation, from the moment the contract is concluded.
6.2 If the rental item is handed over prematurely, the rental period shall commence when the rental item is made available at the Lessor's business premises or, if the Lessor is responsible for delivery, when it arrives at the agreed location.
6.3 If the Lessor does not hand over the rented item to the Lessee at the agreed time, the Lessor shall not be liable to the Lessee for any resulting damage unless this is attributable to intentional or grossly negligent conduct on the part of the Lessor.
7 End of the rental period
7.1 The rental period ends when the rental items are handed over on the agreed date.
7.2 Tenants who have not returned the rented items at the end of the rental period shall be liable for the transportation costs incurred. These costs will be offset against the deposit already paid.
8 Liability for defects (warranty)
8.1 The lessee is requested to complain to the deliverer about delivered goods with obvious transport damage and to inform the lessor of this. If the lessee fails to do so, this shall have no effect on his statutory or contractual claims for defects.
8.2 Cleaning
The Lessee must treat the rented items with care and clean them thoroughly before returning them. The Lessor shall be responsible for cleaning the items. In the case of extremely soiled items, the Lessor reserves the right to charge the Lessee for the costs incurred. All textiles must be returned dry.
9 Special conditions for the processing of goods according to certain specifications of the customer
9.1 If, according to the content of the contract, the Seller is also responsible for processing the goods in accordance with certain specifications of the Customer in addition to the delivery of the goods, the Customer must provide the Seller with all content required for processing, such as texts, images or graphics in the file formats, formatting, image and file sizes specified by the Seller and grant the Seller the necessary rights of use. The customer is solely responsible for the procurement and acquisition of rights to this content. The customer declares and accepts responsibility for ensuring that he has the right to use the content provided to the seller. In particular, the customer shall ensure that no third-party rights are infringed, especially copyrights, trademark rights and personal rights.
9.2 The customer shall indemnify the seller against claims by third parties which they may assert against the seller in connection with an infringement of their rights through the contractual use of the customer's content by the seller. The customer shall also assume the necessary costs of legal defense, including all court and attorney's fees in the statutory amount. This does not apply if the customer is not responsible for the infringement. In the event of a claim by a third party, the customer is obliged to provide the seller immediately, truthfully and completely with all information necessary for the examination of the claims and a defense.
9.3 The Seller reserves the right to refuse processing orders if the content provided by the Customer for this purpose violates statutory or official prohibitions or offends common decency. This applies in particular to the provision of anti-constitutional, racist, xenophobic, discriminatory, offensive, youth-endangering and/or violence-glorifying content.
10 Redemption of promotional vouchers
10.1 Vouchers that are issued free of charge by the seller as part of promotions with a specific period of validity and that cannot be purchased by the customer (hereinafter “promotional vouchers”) can only be redeemed in the seller's online store and only during the specified period.
10.2 Promotional vouchers can only be redeemed by consumers.
10.3 Individual products may be excluded from the voucher promotion if a corresponding restriction results from the content of the promotional voucher.
10.4 Promotional vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
10.5 Only one promotional voucher can be redeemed per order.
10.6 The value of the goods must be at least equal to the amount of the promotional voucher. Any remaining credit will not be refunded by the seller.
10.7 If the value of the promotional voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to settle the difference.
10.8 The balance of a promotional voucher is neither paid out in cash nor does it bear interest.
10.9 The promotional voucher will not be refunded if the customer returns the goods paid for in full or in part with the promotional voucher within the scope of his statutory right of withdrawal.
10.10 The promotional voucher is transferable. The seller can make payment with discharging effect to the respective holder who redeems the promotional voucher in the seller's online store. This does not apply if the seller has knowledge or grossly negligent ignorance of the non-authorization, legal incapacity or lack of power of representation of the respective holder.
11 Redemption of gift vouchers
11.1 Gift vouchers that can be purchased via the seller's online store (hereinafter referred to as “gift vouchers”) can only be redeemed in the seller's online store, unless otherwise stated in the voucher.
11.2 Gift vouchers and remaining credit on gift vouchers can be redeemed until the end of the third year after the year in which the voucher was purchased. Remaining credit will be credited to the customer until the expiration date.
11.3 Gift vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
11.4 Only one gift voucher can be redeemed per order.
11.5 Gift vouchers can only be used for the purchase of goods and not for the purchase of further gift vouchers.
11.6 If the value of the gift voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to settle the difference.
11.7 The balance of a gift voucher is neither paid out in cash nor does it bear interest.
11.8 The gift voucher is transferable. The seller can make payment with discharging effect to the respective holder who redeems the gift voucher in the seller's online store. This does not apply if the seller has knowledge or grossly negligent ignorance of the non-authorization, legal incapacity or lack of power of representation of the respective holder.
12 Applicable law
The law of the Federal Republic of Germany shall apply to all legal relationships between the parties to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply insofar as the protection afforded by mandatory provisions of the law of the country in which the consumer has his habitual residence is not withdrawn.
13 Place of jurisdiction
If the customer acts as a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be the place of business of the seller. If the customer is domiciled outside the territory of the Federal Republic of Germany, the seller's place of business shall be the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is in any case entitled to appeal to the court at the customer's place of business.
14 Alternative dispute resolution
14.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr
This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.
14.2 The seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.